{"id":21538,"date":"2024-11-05T12:31:27","date_gmt":"2024-11-05T17:31:27","guid":{"rendered":"https:\/\/mintedmarket.ca\/nous-joindre\/"},"modified":"2026-10-15T20:32:51","modified_gmt":"2026-10-16T00:32:51","slug":"nous-joindre","status":"publish","type":"page","link":"https:\/\/mintedmarket.ca\/fr\/nous-joindre\/","title":{"rendered":"Nous joindre"},"content":{"rendered":"        <div class=\"cu-page\">\n\n            <div class=\"mm-translation-notice\" role=\"note\">Les versions fran\u00e7aise et anglaise de cette page font \u00e9galement foi et sont cens\u00e9es \u00eatre identiques.<\/div>\n            <header class=\"cu-header\">\n                <p class=\"cu-eyebrow\">Aide et soutien<\/p>\n                <h1 class=\"cu-title\">Nous joindre<\/h1>\n                <p class=\"cu-subtitle\">Des questions au sujet d'une commande, d'un produit ou de toute autre chose &mdash; joignez-nous par e-mail, par t\u00e9l\u00e9phone ou au moyen du formulaire ci-dessous.<\/p>\n            <\/header>\n\n            <div class=\"cu-methods\">\n\n                <a class=\"cu-method\" href=\"mailto:support@mintedmarket.ca\">\n                    <div class=\"cu-method-head\">\n                        <span class=\"cu-method-icon\" aria-hidden=\"true\">\n                            <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\n                        <\/span>\n                        <p class=\"cu-method-label\">E-mail<\/p>\n                    <\/div>\n                    <p class=\"cu-method-value\">support@mintedmarket.ca<\/p>\n                    <p class=\"cu-method-note\">Nous nous effor\u00e7ons de r\u00e9pondre le plus rapidement possible.<\/p>\n                <\/a>\n\n                <a class=\"cu-method\" href=\"tel:+16479526512\">\n                    <div class=\"cu-method-head\">\n                        <span class=\"cu-method-icon\" aria-hidden=\"true\">\n                            <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg>\n                        <\/span>\n                        <p class=\"cu-method-label\">T\u00e9l\u00e9phone<\/p>\n                    <\/div>\n                    <p class=\"cu-method-value\">(647) 952-6512<\/p>\n                    <p class=\"cu-method-note\">Du lundi au vendredi, de 9 h \u00e0 17 h (HE).<\/p>\n                <\/a>\n\n            <\/div>\n\n            <section class=\"cu-hours\">\n                <span class=\"cu-hours-icon\" aria-hidden=\"true\">\n                    <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\n                <\/span>\n                <div class=\"cu-hours-body\">\n                    <p class=\"cu-hours-label\">Service \u00e0 la client\u00e8le<\/p>\n                    <p class=\"cu-hours-text\"><strong>Du lundi au vendredi, de 9 h \u00e0 17 h (HE).<\/strong> Nous nous effor\u00e7ons de r\u00e9pondre \u00e0 tous les messages le plus rapidement possible.<\/p>\n                <\/div>\n            <\/section>\n\n            <section class=\"cu-email-cta\">\n                <span class=\"cu-email-cta-icon\" aria-hidden=\"true\">\n                    <svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\n                <\/span>\n                <h2 class=\"cu-email-cta-title\">Envoyez-nous un e-mail<\/h2>\n                <p class=\"cu-email-cta-body\">Cliquez ci-dessous pour ouvrir votre client de messagerie avec notre adresse d\u00e9j\u00e0 remplie. Dites-nous ce dont vous avez besoin et nous vous r\u00e9pondrons le plus rapidement possible.<\/p>\n                <a class=\"cu-email-cta-btn\" href=\"mailto:support@mintedmarket.ca?subject=Question%20pour%20MintedMarket\">\n                    \u00c9crire \u00e0 support@mintedmarket.ca\n                    <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg>\n                <\/a>\n            <\/section>\n\n            <section class=\"cu-selfserve\">\n                <div class=\"cu-selfserve-head\">\n                    <h3>Avant de nous joindre<\/h3>\n                    <span class=\"cu-selfserve-hint\">La plupart des questions trouvent r\u00e9ponse ici<\/span>\n                <\/div>\n                <div class=\"cu-selfserve-grid\">\n\n                    <a class=\"cu-selfserve-item\" href=\"\/fr\/suivre-votre-commande\/\">\n                        <div class=\"cu-selfserve-text\">\n                            <p class=\"cu-selfserve-title\">O\u00f9 est ma commande&nbsp;?<\/p>\n                            <p class=\"cu-selfserve-sub\">Suivez votre envoi<\/p>\n                        <\/div>\n                        <svg class=\"cu-selfserve-chev\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n                    <\/a>\n\n                    <a class=\"cu-selfserve-item\" href=\"\/fr\/modes-de-paiement\/\">\n                        <div class=\"cu-selfserve-text\">\n                            <p class=\"cu-selfserve-title\">Comment puis-je payer&nbsp;?<\/p>\n                            <p class=\"cu-selfserve-sub\">Modes de paiement accept\u00e9s<\/p>\n                        <\/div>\n                        <svg class=\"cu-selfserve-chev\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n                    <\/a>\n\n                    <a class=\"cu-selfserve-item\" href=\"\/fr\/politique-dexpedition\/\">\n                        <div class=\"cu-selfserve-text\">\n                            <p class=\"cu-selfserve-title\">Politique d'exp\u00e9dition<\/p>\n                            <p class=\"cu-selfserve-sub\">D\u00e9lais, frais et couverture<\/p>\n                        <\/div>\n                        <svg class=\"cu-selfserve-chev\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n                    <\/a>\n\n                    <a class=\"cu-selfserve-item\" href=\"\/fr\/politique-de-retour\/\">\n                        <div class=\"cu-selfserve-text\">\n                            <p class=\"cu-selfserve-title\">Politique de retour<\/p>\n                            <p class=\"cu-selfserve-sub\">D\u00e9fauts de mat\u00e9riau et processus<\/p>\n                        <\/div>\n                        <svg class=\"cu-selfserve-chev\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n                    <\/a>\n\n                <\/div>\n            <\/section>\n\n            <p class=\"cu-footer-note\">Nous nous effor\u00e7ons de r\u00e9pondre \u00e0 tous les messages le plus rapidement possible.<\/p>\n\n        <\/div>\n\n        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