- Exchange for Defective Products: At your request, we may exchange your item for identical products due to material defects or issue a refund. This must be initiated within seven (7) calendar days of receiving the product by contacting our Customer Service Department.
- Shipping and Handling Charges: Shipping and handling charges are non-refundable. For approved exchanges, follow our provided instructions, cover return shipping, and we'll take care of the rest. Note: We do not bear the risk of loss during the return shipment.